top of page

John Kaldor [PMP, SMC, ITIL, B.Math]

Welcome to Kaldor Consulting Services - providing Professional Services encompassing: Project Management, Service/Process/Procurement Management, Financial/Insurance Products, and Business Analysis.  Browse this website for a profile of my professional services, experience, skills, interests and education.  Also check out the website's Forum, and Contact me directly to learn more or share experience and expertise with the website's Readers for their benefit and Professional Development.

John Kaldor

Introduction
About John Kaldor

About John Kaldor

Living and working in the Greater Toronto Area, I have had the opportunity to apply more than 15 years of technical and business expertise as an IT/Project Manager specializing in the areas of IT Infrastructure, Development, Service and Process Management, Procurement Management, Financial Products, and Business Analysis working in the Information Technology, Financial, and Consulting Industries.  

​

Find out more about me and my services by exploring this website and getting in touch with me.

 Managing & Delivering

Professional Service Offerings

Professional Career

Project Manager, Greater Toronto Information Systems

  • Manage and govern GTIS event portfolio services (budget, planning, event management, speaker engagement, process development and documentation) for the Project Management Institute - Toronto Chapter

  • Promote IT project management best practices (Agile/Scrum and Waterfall) through the Information Systems Branch Leadership group

  • Collaborate on an RFP project to deliver renewed Association Management Services at better cost/performance, achieving targets and deadlines while maintaining confidentiality, integrity and competitiveness

IT Consulting 

- Project and Business Management

  • Consulting Services for IT Application Development, Infrastructure & Storage/Backup Projects

  • Project Manager and Scrum Master for Wholesale Credit Risk and Credit Recovery applications

  • Business and Project Manager and Co-author of RFP Proposals and Project Plans for:

    • IT Contingent Staffing for the Transportation sector

    • NAS Replacement and Migration solution for a Regional Municipalities in Ontario

    • IT Storage Infrastructure for Cities in Ontario

IT Consulting

- Service Management

  • IT Consulting on ITIL Service Management & Capacity Planning project

  • Build an enhanced ITIL Framework and process maturity (Capability Maturity Model)

  • Establish client’s business requirements and deliverables

  • Identify peer/best practices

  • Develop / Document / Scorecard the new process using the Enterprise Delivery & Gating Framework and Project Management artifacts

  • Create surveys and rationalize tools

  • Develop the Capacity Management Centre of Excellence by establishing the new framework and processes, and aligning the accountabilities, stakeholder interfaces, qualifications, and roles and responsibilities

  • Leverage ServiceNow for Incident/Problem Management

  • Present quantitative and qualitative analysis, recommendations and plans

  • Research and develop training content on ITIL Service Management and Project Gating 

  • Develop/create advanced Excel models to address the following requirements:

    • Capacity Planning – translation of business forecast estimates and metrics to infrastructure component requirements

    • Health Checking - report on Domain Planning with respect to capacity management, risk management, lessons learned, process improvements, financial health, and strategic initiatives

IT Manager, Financial Institution (Big 5 Bank)

  • Manage IT governance for hardware / software / service projects

  • Manage project delivery, portfolio, budget, support, capacity, strategic planning, architecture, and solutioning for 50+ infrastructure projects

  • Justify, establish, negotiate, transform, renew, govern, and managed procurements, agreements, RFXs

  • Extensive leadership and interdisciplinary experience in managing staff and project teams across campuses in Canada and the U.S.

  • Change, Problem, Incident and Process champion incorporating ITIL best practices and corporate policies/standards, risk/impact assessments and mitigation/fallback/recovery plans - resulting in 99% successful implementations

Professional Services - Overview

Professional Services

I approach each challenge with the same professionalism, expertise, enthusiasm, and can do attitude you would expect to find from the star performers in the industry.

​

It is this, combined with my strong business acumen and technical savviness that enables me to help organizations of all scale:

​

  • Address requirements through engineering, operational, development, and business solutioning

  • Develop business cases and provide business analysis and insights  

  • Deliver on project objectives on-time and on-budget

  • Improve process efficiencies through process management and optimization

  • Succeed from applying principles of best practices and leveraging certifications (PMP, Scrum Master, ITIL, Installing/Configuring Windows Server)

  • Apply business and IT technical skills and experience in the following areas of specializations:

 

  • Project, Program, Portfolio Management

  • Business Development, Management, Analysis, Reporting

  • Scrum Master leading Application Development Teams

  • IT Infrastructure, Engineering, Operations Management

  • Investment (Mutual Funds) and Insurance Products

  • Vendor, Procurement, Contract Management

  • Capacity/Demand Management and Acquisitions

  • ITIL Service and Asset Management

  • Storage Technologies Management

  • Process Management and Optimization

  • Compliance, Audit, Risk and Security Management

  • Business Continuity and Disaster Recovery Plans

  • Colocation to  Tier 3 Data Center 

  • Performance Management, Scorecard, KPIs & CSFs

  • MS Office, SharePoint, Project, ITIL & Social Media tools

  • OS Server Platforms (UNIX, Windows, Linux, VM)

  • PMP, ITIL, Installing/Configuring Windows Server certificates

  • Communications to All Levels of the Organization

  • People and Organizational Management

  • Partnership Services: Computer Services, Data Destruction Services, Data Centre Colocation, Storage Technologies

​

Be sure to contact me to get additional information on how my skills, experience and services can help you and your organization improve and succeed.

Professional Services Overview
Professional Career

Account Manager, IT Services

Business development, account management, facilitation of client needs, and sales of:

  • Computer Consulting Services

  • Data Destruction services (using NAID certified services for end of life assets, media and products)

  • Data Centre Colocation services

Financial Products

Financial Products and Coaching:

  • Investment Products (Mutuals Funds)

  • Insurance Products (Life Insurance, Segregated Funds, Annuities)

  • Financial Needs Assessment

Professional Service Offerings

Professional Service Offerings

Project Management

Business Analysis

IT Services

Service Management

Select the various Professional Service Offerings (which are based on proven expertise and experience) to learn more about them and how these Services can help you achieve your goals

Process Management / Optimization

Procurement Management

Organizational Change Management

Partnership Services

Educational Experience

B. Math, University of Waterloo

Bachelors of Mathematics, majoring in Computer Science.

PMP, Project Management Institute

Project Management Professional Certification from the Project Management Institute.

ITIL Foundations in Service Management, EXIN

Certification from EXIN and applied experience with the IT Service Management Lifecycle, which covers ITIL’s five sets of processes and functions under the areas of: Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.

SMC,

SCRUMstudy

Scrum Master Certified from SCRUMstudy.

​

Educational Experience

Service Guarantee

Guaranteed to:

 

  • Exceed expectations through service excellence

​

  • Drive projects to success with on-time and on-budget results

​

    John Kaldor

Service Guarantee

©2016 CREATED BY JOHN KALDOR

© Copyright
© Copyright
bottom of page